Terms of Service

1. Acceptance of Terms

By accessing or using here STAGE ("the platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

here STAGE is a live event platform that enables users to attend, host, and interact during live-streamed events. The platform provides real-time features including video playback, chat, and interactive avatars within a virtual venue environment.

3. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• You must be at least 13 years of age to create an account.

4. Guest Access

Certain events may offer limited guest preview access without an account. Guest access is temporary, may be time-limited, and does not include all platform features. We reserve the right to modify or discontinue guest access at any time.

5. Acceptable Use

When using our platform, you agree not to:

• Use the platform for any unlawful purpose
• Harass, abuse, or threaten other users through chat or any other feature
• Impersonate another person or entity
• Distribute spam, malware, or malicious content
• Attempt to gain unauthorized access to the platform or other users' accounts
• Interfere with or disrupt the platform's infrastructure or services
• Use automated tools, bots, or scripts to access the platform without permission
• Reproduce, distribute, or create derivative works from platform content without authorization

6. Event Content

Event hosts are responsible for the content they stream and share on the platform. here STAGE does not pre-screen event content but reserves the right to remove content that violates these terms.

Video content is streamed via YouTube, and is subject to YouTube's Terms of Service in addition to these terms.

Creators who enable tips or other monetization features represent and warrant that they own the content shown on their STAGE, or have obtained all necessary rights and permissions to monetize it. here STAGE does not verify content ownership and bears no liability for a creator's misrepresentation. Creators agree to indemnify and hold here STAGE harmless from any claims, damages, or losses arising from unauthorized use or monetization of content.

7. Tips and Payments

here STAGE allows viewers to send optional tips to creators through Stripe, our third-party payment processor. By sending or receiving a tip, you agree to the following:

• Tips are voluntary and are not a purchase of goods or services. You pay exactly the amount you choose to tip — here STAGE's platform fee and standard card-processing costs are deducted from the creator's share, not added to your total, and the estimated amount the creator receives is disclosed before you send the tip.
• Tips are generally non-refundable. We may issue a refund at our discretion in cases of fraud, an unauthorized charge, or a verified technical error.
• Payments are processed by Stripe and are subject to Stripe's own terms of service. here STAGE is not a bank or money transmitter and does not hold or take custody of funds.
• Creator payouts are made via Stripe on Stripe's payout schedule. here STAGE facilitates payouts but does not guarantee specific payout timing.
• Creators who accept tips confirm they own or have permission to monetize the content on their STAGE, as described in Section 6.

8. Chat and Communication

Chat messages sent during events are visible to other attendees. You are solely responsible for the content of your messages. We reserve the right to moderate, filter, or remove messages that violate our acceptable use policy.

9. Community Standards

here STAGE is a shared space for fans of live events of all kinds. To keep it safe and welcoming for everyone, the following are strictly prohibited and may result in message removal, muting, temporary suspension, or permanent ban:

• Hate speech — any language that attacks or demeans a person or group based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic. This includes slurs of any kind.
• Harassment and threats — targeting, bullying, intimidating, or threatening any user, artist, or staff member, whether in chat or through any other platform feature.
• Explicit or graphic content — sexually explicit language, graphic violence, or any content inappropriate for a general audience.
• Spam and unsolicited promotion — repetitive messages, links, or self-promotion that disrupts the experience for other attendees.
• Impersonation — pretending to be another user, artist, or here STAGE staff member.

We reserve the right to determine what constitutes a violation of these standards at our sole discretion. Enforcement actions may be taken immediately and without prior warning. Severe or repeated violations will result in permanent removal from the platform.

10. Intellectual Property

The here STAGE platform, including its design, code, logos, and features, is owned by here STAGE and protected by applicable intellectual property laws. You may not copy, modify, or distribute any part of the platform without our written consent.

11. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, including for violations of these Terms of Service. Upon termination, your right to use the platform ceases immediately. You may also delete your account at any time by contacting us.

12. Disclaimer of Warranties

The platform is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that the platform will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, here STAGE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of data, revenue, or profits.

14. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the revised terms on this page and updating the "Last updated" date. Your continued use of the platform after any changes constitutes acceptance of the new terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which here STAGE operates, without regard to conflict of law principles.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at support@herestage.com